A great experience is a value exchange.

Everything we do balances reality and results.  As we identify and assess opportunities for your business, we ground recommendations in the feasibility of and the impact to your business, your customers, and your employee base.

Our Capabilities

When your customer and employee experience is meaningful, everything about your business breaks through.  We bring your CX and EX to life through thoughtful design, rational connections, and purposeful innovation.

Understand & Clarify Opportunities

Prioritize & Direct 


Build & Optimize Solutions

  • Customer Research

  • Audience Definition

  • Data and Trend Analysis

  • VOC/Customer Feedback

  • Prototype Testing

  • Experience Design

  • Journey Mapping

  • Business and Org Transformation

  • Service Blueprinting 

  • Ideation and Concepting

  • Design Execution (Visual & UX)

  • Content Strategy and Development

  • Proof of Concept Development

  • Technology Solution Development

  • Mobile and Emerging Technology

Our Clients

We are delighted to do the work we love for top clients. Here is a sample of current clients:

© 2019 Marmalade Consulting LLC. 

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*Certification Pending 

1812 W. Hubbard Street, Suite 200

Chicago, IL 60622